Windows 8.1 Deployment Getting Ready Issues

I have been working on deploying Windows 8.1 zero touch this week. It has gone really well except for a couple of little challenges. One of these was a number of devices appearing to get stuck at the “Getting Ready” screen of Windows setup. The devices in question would sit at this screen for a long time, usually more than two hours.

When I first noticed this issue my initial thought was drivers, it had to be. I looked through the Windows setup log for any clues but nothing was wrong, no warnings or errors. The devices in question were the Lenovo ThinkPad Twist and the HP Revolve 810. These two devices had something in common. They both use card reader slots.

A quick bit of searching meant I quickly discovered this is a fairly common problem, I found lots of consumers with the same issues trying to do their Windows 8 upgrades. You can fix this using a couple of methods. Depending on your requirements will depend on the route you take.

Solution 1: Disable the reader in BIOS

This one is simple, if you are not going to use the card reader then turn it off in BIOS. This stops it from trying to install the driver.

Solution 2: Get the latest drivers

It sounds obvious, but the amount of times I see out of date drivers causing problems, not just with operating system deployment but in general. Make sure they are up to date, check the machine vendor and also the device vendor. Sometimes the device vendors have more up to date drivers.


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About Martyn

Martyn is one of the Senior Cloud Architects and DevOps Team Leader at one of the worlds leading Cloud Transformation Specialists Inframon. Martyn is responsible for the architecture of some of the largest Azure deployments in EMEA and is a advisor to a many businesses on their strategies. Martyn is a regular speaker at Microsoft events and community events on Azure and DevOps, giving his insight to a growing number of audiences.

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